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Shipping & Delivery

How long does shipping take?

Standard shipping typically takes 5-7 business days. Express shipping is available for 2-3 business days delivery.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping times vary by destination, typically 10-21 business days.

Why is my tracking not updating?

Tracking information can take 24-48 hours to update after your order ships. If it's been longer, please contact our support team.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in original packaging with all tags attached.

How do I start a return?

Visit our returns portal, enter your order number and email, select the items you wish to return, and print your prepaid return label.

When will I receive my refund?

Refunds are processed within 5-7 business days after we receive your return. It may take an additional 3-5 days to appear in your account.

Can I cancel or change my order?

Orders can be modified or cancelled within 1 hour of placement. After that, please contact our support team for assistance.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay for your convenience.

Is my payment secure?

Yes, all transactions are encrypted and processed through secure payment gateways. We never store your payment information.